• 24/7 Hotline
  • Immediate Replacement
  • Individual Service
  • Test Devices
  • Vendor Managed Inv.

Modern production processes cannot respect regular office hours.

Therefore, we consider it as a matter of course to offer a 24/7 hotline service to assist you with any unexpected urgent issues.

No matter what time or day - our emergency hotline will help you!


24/7 Hotline: +49 (0) 8039 900 90 07


Service Hotline: +49 (0) 8039 900 90 10 (Mo-Fr : 08:00 - 17:00)


You need to replace a device in a fast and simple way?

We do not bother you with unnecessary formalities but send you a replacement device straight away.

If you notify us before 1.00 pm CET on weekdays we will hand the replacement device to our shipping agent on the same day.

You want to register a replacement request? Just click here: Replacement Service

You have questions regarding our replacement service? Contact us on: service@caitron.de

CAITRON has a flexible and individual service mentality.

That is why we offer a wide range of service features and create individual service solutions together with our customers and partners.

You want to learn more about our service features? You have specific service needs?

Just contact us on: service@caitron.de

You do not want to rely on advertising promises or technical data when choosing products for your project?

We offer you a free of charge test unit! Thus you can convince yourself of the high quality of our products.

- Check the compatibility of our devices with your software solutions
- Test the resistance of our products in your specific production environment
- Have the future operators use and test the devices on-site

You want to get your test unit now? Just click here: test units

You have questions regarding free test units? You would like to request a test unit? Just contact us on: service@caitron.de

You want to reduce logistical problems and increase your delivery flexibility?

We can offer you a vendor managed inventory!

If you are interested in a vendor managed inventory by CAITRON just contact us on: service@caitron.de